- Teacher: Kathleen Bejo
- Teacher: melanie reverente
- Teacher: CRISANTA SAPICO
The students will
learn the necessary knowledge, develop the various skills and cultivate the
proper attitudes needed for the delivery of quality service of food and
beverage operations in hotels and restaurants. Topics include the following:
Clean and tidy bar and food service areas; Develop and maintain food and
beverage product knowledge; Manage the responsible service of alcohol; Prepare
and serve cocktails; Prepare and serve non-alcoholic beverages; provide room
service; provide silver service; take food orders and provide courteous table
service; Manage intoxicated persons.
This course is designed to enhance the knowledge, skills and attitude of Front Office personnel in accordance with industry standards. It covers the basic, common and core competencies on receiving and processing reservations, operating a computerized reservation system, providing reception and accommodation services, conducting night audit, providing club reception services and providing porter services.
- Teacher: Andrey Labordio
- Teacher: Syvel Najarila
